Welcome to Radiant Network Broadband Services. By subscribing to and using our broadband services, you agree to abide by these terms and conditions. These terms form a legally binding agreement between you and Radiant Network and govern your use of our services. Please read them carefully before subscribing.
Radiant Network provides broadband internet services to residential and business customers. The specific services and packages available to you will be detailed in your service plan, including information on speed, data limits, and any additional features or services.
To subscribe to our broadband services, you must be at least 18 years old and legally capable of entering into contracts. You are required to provide accurate and complete information during the registration process. Any changes to your registration information must be promptly updated.
We will install the necessary equipment to provide you with broadband services. The equipment remains the property of Radiant Network and must be returned upon termination of the service. You are responsible for maintaining the equipment in good condition and using it according to our guidelines.
Our broadband services are provided for lawful and non-commercial use only. You agree not to use the service for any illegal activities, including but not limited to, copyright infringement, hacking, or distributing harmful software. You must also comply with our Acceptable Use Policy, which outlines prohibited activities and behaviors.
We strive to provide uninterrupted broadband services; however, we do not guarantee that the services will be available at all times. Service interruptions may occur due to maintenance, upgrades, or other factors beyond our control. We will endeavor to provide notice of any planned outages.
You agree to pay the subscription fees and any other charges associated with your service plan. Fees are billed monthly in advance, and payments must be made by the due date specified on your invoice. Late payments may result in service suspension or termination. You are responsible for all charges incurred, including those resulting from unauthorized use.
Your subscription to our broadband services is subject to a minimum contract term as specified in your service plan. You may terminate the service after the minimum term by providing written notice. Early termination may incur additional charges. We reserve the right to terminate your service immediately if you breach these terms and conditions.
We are committed to protecting your privacy and personal data. Our Privacy Policy outlines how we collect, use, and protect your information. By using our services, you consent to the collection and use of your data in accordance with our Privacy Policy.
Radiant Network is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our broadband services. Our liability is limited to the amount you have paid for the services during the affected period.
We may modify these terms and conditions from time to time. Any changes will be communicated to you, and continued use of our services after such notification constitutes acceptance of the modified terms.
These terms and conditions are governed by and construed in accordance with the laws of Maharashtra. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Maharashtra.
For any questions or concerns regarding these terms and conditions or our broadband services, please contact our customer support team at satish.wagh@radiantnetwork.in. By subscribing to and using Radiant Network Broadband Services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
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